Skip to main content

Certificate in Case Management

Program Description

This program provides you with the knowledge and skills relevant to the provision of case management services in a variety of health care settings. This program is designed for you if you are employed in the field of case management and are in the process of obtaining certification in case management. The required courses prepare you to sit for certification examinations. In this program you may matriculate into the Social and Health Services program if you wish to apply these courses toward the Bachelor of General Studies.


Program Objectives

  • Develop an overview of the case management process.
  • Identify methods to coordinate services to meet client needs.
  • Explain the financial aspects of case management.
  • Identify the social determinants of case management.
  • Apply case management principles to clinical situations.
  • Integrate data management and analysis skills for case management.



Required Courses (5 courses):

HCA 413 Moral and Ethical Issues in Health Care
SHS 328 Crisis Intervention
SHS 238 Introduction to Biostatistics
PLS 250 Workers’ Compensation
SHS 457 Seminar in Case Management
HCA 459 Seminar in Managed Care


  • Develop culturally relevant case managers who understand the needs of clients and the communities they serve
  • Strengthen the field of competent case managers with a foundational knowledge in data analysis, community resource development and integrated healthcare implementation.
  • Provide case managers with critical administrative and operational skills to deliver high quality support services in the field of public health, social services and other relevant case management fields.