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Bachelor of General Studies in Technology, Leadership & Management

Program Description

This concentration is designed for you if you have a technical and/or managerial background and are employed in manufacturing, service, or technology-related industries, or who seek employment in such industries. The program will provide you with a foundation of leadership, strategic, and technology management skills. Because of the available electives, this program allows you the opportunity to focus on specific industries such as technology management, manufacturing, healthcare, environment and safety, or public administration.

This modern program examines how people and technology collide – whether in education, industrial settings, or start-up technologies and businesses- and provides the tools for understanding technology and process design’s implication in managing and leading within 21st century organizations. As a graduate you can expect to become skilled in systems thinking, managing projects and leading through change initiatives in automotive, omni-channel retailing, manufacturing, engineering, and services industries.

Program Objectives

  • Gain mastery of systems thinking and application to problem solving.
  • Be able to hold positive generative discussion related to workplace obstacles.
  • Display knowledge of cause-and-effect of teams and technology systems and map current systems and future desirable systems.
  • Learn the how Design-For-Lean-Six-Sigma (DFLSS) is a methodology that applies to manufacturing and also service industries.
  • Understand the language of production and operations management.
  • Become an analytic thinker in assessing real-world cases in retail, technology, innovative start-up companies and auto manufacturing en route to determining the likelihood for success and need to change.
  • Synthesize how particular cases link to core concepts of leadership and management, and, be able to contextualize these insights into your current or future work.
  • Discover the human side to the enterprises and learn how to project manage and initiate change during expected and unexpected moments at work.


Total Major Credits - 24 credits

Required Courses - 24 credits
At least five courses must be completed at RWU

See course listing below.

Major Electives - 3 credits

Core Curriculum - 30 credits

Electives - 66 credits

Total Credits required to graduate - 120

Required Courses / CORE Curriculum
TLM 255 Studies in Technology
TLM 342 Total Quality Management (Six Sigma)
TLM 430 Special Topics (Ethics in Science and Technology)
TLM 430 Special Topics (Lean Manufacturing)
TLM 455 Production Planning
TLM 457 Workplace Safety and Health Management
TLM 472 Senior Seminar

CORE Curriculum
Includes two writing courses (including, Expository Writing or the equivalent); a Mathematics skills course; and at least one approved course from each of the following categories: Natural Science, Humanities, Fine Arts, Social Science; and additional liberal arts electives for a total of 30 credits.

Course Descriptions

TLM 255 – Studies in Technology
An investigation into the common developmental and organizational factors in an industrial enterprise: corporate and managerial structure, product development and production analysis, labor and job training considerations. A corporation is created, industrial positions are role-played, a product is developed, produced and sold, and the enterprise is analyzed for production problems, overhead, and profit. (3 credits)

TLM 342 - Total Quality Management
Examines TQM management methods and contrasts them with traditional methods in U.S. industry today. Participatory and authoritarian management approaches are reviewed. Case studies of successful applications are examined (e.g., FedEx, 3M, Dell) along with TQM attempts that have been unsuccessful. (3 credits)

TLM 430 – Special Topics
In-depth study of some aspect of Technology and Manufacturing Management. Specific focus may vary from semester to semester and may include: Lean Manufacturing, Supply Chain Management, Ethics in Science and Technology, Organizational Change Management, Leadership, etc. May be repeated for credit, but students may study a single topic only once for credit. (3 credits)

TLM 455 – Production Planning
Examines the fundamentals of production such as analysis, planning and control, organization of production, forecasting and master production schedules, procurement, stock of production, stock control, routing, scheduling and dispatching, and quantitative methods. (3 credits)

TLM 457 – Workplace Safety and Health Management
Topics include: job safety analysis, plant inspection, accident investigation, safety education, and training. Special emphasis is placed on an introduction to the OSHA program and its application to industry. (3 credits)

TLM 472 – Senior Seminar
Prerequisite: Senior standing Students explore special topics and design projects of current interest. (3 credits)